We hope that you love and treasure every purchase from Anya Lust. But, if you wish to return an item for any reason, please do so within 14 days of the delivery date. All returned items must be in their original, unworn condition with tags attached. Hosiery cannot be returned once opened. Erotic accessories are non-refundable due to the nature of the products. We will not accept anything that has been worn, damaged, missing tags, or returned after 14 days. If items are not returned under these conditions, they will be promptly sent back to the purchaser’s address. Please try on bottoms over your own panties.
If you’d like to exchange for another item, simply return the original for a refund and place a new order. To exchange for a different size, email us at firstname.lastname@example.org.
Refunds are processed within 7 business days and funds will be returned to the original method of payment.
1. Contact us at email@example.com for a return authorization.
2. Once your return is approved, we will email you a form to fill out.
3. Package item(s) with form and ship to our address provided in the email. Package must be postmarked within the 14-day period. We currently do not offer free return shipping.